How Delivery Tracking Apps are Revolutionizing the Logistics Industry
The logistics industry deals with the planning and implementation of complicated transport operations, and as such is one of the crucial parts of any business. Inbound logistics deals with material transport within an industry. Outbound logistics refers to business to business or business to consumer transport operations. Every industry that has to deal with some sort of cargo or shipment handling needs good logistics services. In the present era, everything moves fast, and businesses are required to keep up.
The customers having been accustomed to end-to-end service, do not want to take up logistical operations on themselves. Material transport and management should also be taken care of between businesses. Most businesses take care of such needs by hiring good outbound delivery mechanisms or handling them themselves.
Usage of a delivery tracking app can help make the handling of logistics a lot easier. Many logistics companies also found that 65 percent business to consumer transactions on online platforms were associated with customer retentivity. Customers want the ability to track their deliveries in the modern world. That is why delivery apps have a huge effect on the logistics industry.
By making a custom delivery application that can easily be installed on people’s smartphones, logistics companies can increase their revenue greatly. Customer demand can also be met with great speed and efficiency.
Features of good delivery tracking apps
Mobile app development companies add new and better features to applications all the time. But for delivery apps, some features are essential to make them perform well. Following are the most important and essential features that are part of the delivery tracking app.
Real-time Delivery Tracking
Automated tracking of the delivery job is one of the most important features of the delivery app. Both the delivery management and the customer are given this facility. From pickup to doorstep delivery, this application tracks every movement of the cargo.
Automatic Dispatch Mechanisms
The delivery schedule & dispatch system in the application automatically looks into orders. It assigns new orders to one of the available vehicles without delay. This software takes into account the distance, load capacity, and direction of travel of the available vehicles.
This is the feature that is incredibly helpful for both the customers and the logistics business owner. Route management feature optimizes the routes of the vehicle for faster cargo transport. It takes everyday traffic and route distance into account, and therefore saves a lot of time in the delivery process.
Driver Log and Vehicle Management
The logistics tracking system is embedded with driver data collection features. A detailed history of both the driver and the vehicle is maintained. Data like vehicle fuel consumption and mileage is also tracked and maintenance notifications are sent to the delivery business owner.
There are options with which customers can give feedback for each delivery, and this feature is also available for delivery agents. This helps the logistics business improve the efficiency of the delivery process. This also helps identify otherwise problematic customers or delivery agents.
Each delivery transaction must have proof, and last-mile delivery tracking software has come up with a solution to such an issue. An electronic signature with an embedded timestamp is produced when the order is finally delivered to the customer. The delivery personnel also get their copy of the transaction. This ensures the security of both customers and the logistics company.
What changes are being brought about by delivery tracking apps
The above features affect the logistics industry significantly. Although there have been lots of changes, the following are the major changes that have ensued because of delivery tracking apps
Better and Efficient Fleet Management
Companies usually maintain a fleet of vehicles for major delivery processes. Delivery tracking apps help companies to manage every aspect of their vehicle fleet. The delivery scheduling & dispatch system collects vehicle data and checks the vehicles for possible issues. Driver details are connected with each vehicle. The routes that every vehicle takes can be monitored remotely by the relevant people in charge.
Increased Visibility of Jobs
Each delivery job, however big or small, is made more transparent with delivery tracking. The technology is in place to sense and track cargo in real-time. This technology ensures the interests of both the delivery company and the customer. If anything unexpected happens during the course of the job, information travels fast and it is dealt with.
Flexibility is Increased
If the customer requests a change in delivery location or time, it can be dealt with the delivery applications of our era. Mobile app development companies have increased the flexibility of logistics through tracking applications. Some logistics companies now only charge a minimal fee for such requests because of flexibility increase due to technology.
Online Booking is Made Easier
Due to the availability of delivery applications, online booking has become the new normal. Companies and individual customers alike book deliveries online in large numbers. The abilities of online cash payments and inquiry have made the industry shift to this technique of booking.
Overall Cost Gets Reduced
The global revenue from logistics has increased, while the cost of such operations has gone down. Last-mile delivery tracking software on mobile devices is one of the primary reasons for this to happen. By efficiently tracking and estimating every resource, any amount of extra spending is reduced in the logistics system.
Reduction of Administrative Effort
All the features of last-mile logistics software reduce the administrative effort required for the logistics operation to happen. Most data required to keep the logistics business running efficiently is collected by the software. The administration simply needs to supervise the events and connect them to the software.
The logistics industry is continuously changing, incorporating different needs of the different customers. It is also highly customized, because every product is slightly different, and the transportation needs to adapt flexibly to accommodate it. Deliforce is the ultimate delivery management solution to every logistic problem in a business. It is available as a delivery tracking app on mobile devices.