Why courier delivery companies must use delivery management software?

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There are many benefits of using delivery management app like proper tracking, route accuracy, delivery proof, feedback from customers. Even automatic data and analytics will be maintained by using this software. As there are many benefits the admin will get more profits using this logistics tracking software.

 

Delivery Management Software for Courier Delivery Companies:

Smart Tracking:

The customers can track the location of their products easily by using real-time tracking, without directly contacting the product delivery companies. The Logistics tracking software like Deliforce helps in real-time tracking of products or services.

Route Planning Accuracy:

The courier service agents will be recommended the smartest route so that they can do the maximum number of deliveries in minimum time. The contact and location information of the customers will be given to the courier service agents. Through this delivery management software, the product can be delivered on-time earning customer satisfaction.

Estimated courier delivery time:

The customers can know about the estimated time of arrival of the product to the destination. They will get updates about the estimated delivery time of the product or in case of any delay they will get notified. This helps the customers to plan their day properly.

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Notifications to customers:

The customers will get notifications about the product through SMS or email notifications. The customer will be intimated about the pre-delivery or pre-arrival of the product helping them to plan their day and schedule their service with Deliforce’s delivery management software.

Decreased overall delay:

By using Courier delivery management software, the overall delay in the process will be decreased and the courier will be delivered to the customer on time without any further delay as there will be real-time tracking of the agents and the smart route will be assigned to them.

Preferred Timings:

Another advantage for the customers in this delivery management app is to set the date and time of their choice. The product will be delivered to the customers on their preferred date. This helps the customers to plan when the product should be delivered.

Delivery proof of courier:

The electronic proof of delivery will be collected from the courier service agents along with the e-signature of the customers. So, any other person pretending to be the original customer will not be able to collect the courier from the agent.

Feedback:

By using this Courier delivery tracking and management software, customers can also give feedback about the courier service agents. The admin can view all the reviews and feedback from the customer and can make necessary improvements to the business. This acts as a medium of interaction between the customer and the admin or business owner.

Read more: Taking User Engagement To The Next Level With Last Mile delivery software

Automatic Data Management:

The courier delivery companies must use a logistics delivery app, as there will be automatic data and analytics management. It offers the performance of the agents, status of deliveries and so on. The admin will also get graphical information about all the services that are completed successfully. It helps the admin or business owner to maintain data automatically as no paper-based work is needed. Deliforce is a last-mile Delivery Tracking and Management software company which is likely to have a strong impact on the delivery operations on the courier companies. The number of deliveries can be increased remarkably. It can be used to earn more profits in courier delivery operations. Let’s contact Deliforce to get more details about this solution. 

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