Gas delivery tracking and management software for gas agencies
What is it?
A Gas delivery management software (GDMS) is a fully integrated Gas cylinder delivery tracking and management solution, that is designed to track and manage entire Cylinder delivery fleet including the logistics and delivery agents. It acts as a Logistics Tracking Software for gas cylinder delivery agents, helping to track down the delivery till the last mile.
Issues faced by Gas agencies without using GDMS
Gas cylinders are one of the basic daily needs for people and is essential for their survival. However, with the increased number of people using gas connections, delivery agents face a huge issue in delivering gas cylinders in time, resulting in imposters selling cylinders at a much higher rate, illegally. Listed below are some of the issues faced by all gas cylinder agents without GDMS:
It is very difficult to assign tasks to all Delivery agents at a time, since the number is huge.
Customers remain clueless about the expected time of gas cylinder delivery.
It is impossible to identify which agents are performing well and who are not, with thousands of agents listed under one agency.
Lack of performance tracking
It is time consuming and cost ineffective to retrieve older records manually, since most of it is not preserved.
Deliver agents often face difficulty to reach the exact location of the customer, due to lack of proper route guidance.
Failed or delayed delivery are common due to factors such as lack of route optimization, affecting the overall performance negatively.
The agencies fail to collect task information of all the delivery agents at the end of each day.
It is very difficult for the admin to manage duplicate records or prevent any fraudulent activity.
Retrieval of information such as number of gas cylinders delivered to particular customers is impossible.
It is difficult to get customer reviews and service ratings.
The admin or manager remains clueless and has to trust the word of mouth of the delivery boys, regarding the failed or delayed deliveries.
Delivery agents often sell the gas cylinders to random people, for higher amount of money, yet marking it as delivered for the authentic customers.
Managers or admins remain uninformed of failed delivery to genuine customers, until complaints are lodged.
These are only few of the issues that gas delivery agencies and their customers face everyday.
All these problems and many more has just one solution- Deliforce
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